Impact as an operating discipline
Connect capital, philanthropic effort and enterprise activity to the outcomes they seek.
The impact model begins with the theory of change: intended outcomes, affected stakeholders, causal assumptions and the contribution expected from an investment, grant or programme. Indicators then carry baselines, current values, targets, sources, confidence and reporting responsibility.
Performance is reviewed through the Five Dimensions of Impact—What, Who, How Much, Contribution and Risk—alongside additionality, impact class and standards crosswalks. The office can compare capital allocation with outcome evidence and record where learning changes the strategy.